Shipping policy
At HABIBI SOUQ, we work hard to deliver your order as quickly and safely as possible.
🚚 Delivery Areas
We currently deliver to:
UAE — All Emirates:
- Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain
KSA — All Major Cities:
- Riyadh, Jeddah, Mecca, Medina, Dammam, and more
📦 Order Processing
- Orders are processed within 1 business day after confirmation
- Our team will call you to confirm your order and delivery address before shipping
- Please ensure your phone number is correct when placing your order
⏰ Estimated Delivery Time
| Delivery Area | Estimated Time |
|---|---|
| Dubai, Abu Dhabi, Sharjah | 2–3 business days |
| Other UAE Emirates | 3–5 business days |
| KSA Major Cities | 3–5 business days |
| KSA Remote Areas | 5–7 business days |
⚠️ Delivery Delays Disclaimer
Delivery times are estimates only. HABIBI SOUQ is not responsible for delays caused by:
- Third-party courier companies
- Weather conditions or natural events
- Public holidays or peak seasons
- Incorrect or incomplete delivery address provided by the customer
- Customs or regulatory delays (for KSA orders)
We will always do our best to keep you informed if a delay occurs.
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp so you can follow your delivery in real time.
💵 Cash on Delivery (COD)
We offer Cash on Delivery across UAE and KSA. No online payment is required — simply pay the delivery person when your order arrives at your door.
📞 Questions About Your Shipment?
Contact us via WhatsApp or email and our team will assist you promptly.
Thank you for shopping with HABIBI SOUQ. We appreciate your trust and business.